Once we agree to act for you we will operate under our terms of business. To access the right terms of business for your case, please choose how your case is funded:
If you are unsure how your case is to be funded, please contact the person with conduct of your case.
These terms must be ready in conjunction with Taking Care of your case (see below)
Taking Care of your Case
This sets out the service we can provide you with and important information about procedure. It also explains our obligations to you and your obligations to both us and the court. This should be read in conjunction with our Terms of Business.
We welcome any feedback about the service that we have given. Click here to go to the Client Feedback Survey.
Not satisfied with our service?
We are committed to providing a high-quality legal service to all our clients. When wrong we need you to tell us about it. This will help us to improve our standards. We will all complaints promptly, fairly and effectively. Click here for our complaints procedure.
If you have a complaint please contact our Director Dianne Heys in confidence with the details either in writing, by email at firstname.lastname@example.org, or by telephone on (0117) 942 0901.