This page sets out the terms of use (the “Terms of Use”) in accordance with which you may make use of our website under the domain name www.allenhoole.co.uk (the “website”). Please read these Terms of Use carefully before you start to use the website. By using our website, you indicate that you accept these Terms of Use and that you agree to abide by them. If you do not agree to these Terms of Use, please refrain from using our website.

Information About Us

This website is operated by Allen Hoole Solicitors (“Allen Hoole”). Allen Hoole is a partnership authorised and regulated in England and Wales by the Solicitors Regulation Authority (registration number 462128). Our VAT number is 358065538. The Solicitors Regulation Authority can be contacted as follows:-

Website: http://www.sra.org.uk
Telephone: 0370 606 2555
In writing: Solicitors Regulation Authority, The Cube, 199 Wharfside Street, Birmingham, B1 1RN

Accessing Our Site

Access to Allen Hoole’s website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our website without notice (see below). We will not be liable if, for any reason, our website is unavailable at any time or for any period.

Intellectual Property Rights

Allen Hoole is the owner or the licensee of all intellectual property rights in our website, and in the material published on it.

Reliance on Information Posted

Information, commentary and any other materials posted on our website or provided through links from our website are for general information only and not intended to amount to legal or other professional advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our website, or by anyone who may be informed of any of its contents.

Our Liability

The material displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy. To the fullest extent permitted by law, we hereby expressly exclude:

5.1 all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and

5.2 any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our website or in connection with the use, inability to use, or results of the use of our website, any websites linked to it and any materials posted on it, including, without limitation any liability for:

(a) loss of income or revenue;
(b) loss of business;
(c) loss of profits or contracts;
(d) loss of anticipated savings;
(e) loss of data;
(f) loss of goodwill;
(g) wasted management or office time; and
(h) for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraud or fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.

Information About You And Your Visits To Our Website

We process information about you in accordance with our Privacy Policy below.
By using our website, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, Hacking And Other Offences

You must not misuse our website by knowingly introducing viruses, trojans, or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website.

You access the website and download material from it at your own risk and we will not be liable for any loss or damage caused by viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material.

Links From Our Website

Where Allen Hoole’s website contains links to other sites and resources provided by third parties, these links are provided for your information only. Allen Hoole have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to the website, you do so entirely at your own risk.

Links to third party websites on the website are provided solely for your convenience. If you use these links, you acknowledge that you are leaving our website.

Jurisdiction and Applicable Law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our Site or any aspect relating to use of your data under the Privacy Policy.

Allen Hoole may revise these Terms of Use at any time by amending this page. Some of the provisions contained in these Terms of Use may also be superseded by provisions or notices published elsewhere on our website.


Allen Hoole is committed to ensuring that your privacy is protected and understand the need for appropriate protection of all personal information provided by you to us. This Privacy Policy has been created in order that you understand the importance that Allen Hoole attach to this issue and our commitment to ensure that we comply with UK legislation in this area, including GDPR.

Your Consent

By instructing us to advise you, including speculative enquiries for such advice, or by entering and using Allen Hoole’s website, you consent to the collection, use and retention of your personal information for our legitimate business purposes as explained and set out in this Privacy Policy.

Collection, Use and Retention of Information

Allen Hoole collects, uses and retains information about you only if it is adequate, relevant and limited to what is necessary to conduct our business effectively.  We will not process your data for any reasons unrelated to the retainer, for example we will not share it for marketing purposes.  We will retain your personal data for at least 6 years in accordance with Law Society guidelines and may retain it for longer if the circumstances require.  You are entitled to access your data at any time. Requests which are either manifestly unfounded or excessive may be refused or charges may apply.  If we refuse, we will tell you why and offer you a right to complain. All requests for data access should be made in writing to the Office Manager.

We will rectify any errors in the personal data we hold upon reasonable requests in writing.

We will transfer your personal data on your request to other Solicitors subject to the approval of the court in cases funded by the Legal Aid Agency.

Protection of Information

Allen Hoole maintains appropriate security standards and procedures in relation to the collection, use and retention of your information in order to prevent unauthorised access or disclosure.
Should you contact us, our security procedures mean that we may request proof of identity before we are able to disclose any information to you.

If a breach of this policy takes place, we will inform you without delay and notify our regulator within 72 hours.

Disclosure to Third Parties

Allen Hoole does not disclose your personal information to any third party without your consent except when necessary in relation to any supply of products and/or services by us to you or in order to protect against fraud or any other crime (usually by providing such information to a reputable information reporting organisation) or in the unlikely event that we sell our business then to the purchaser of that business.

Allen Hoole may in addition from time to time share non-personal, non-individual information in aggregate form with third parties for business purposes, for example with advertisers on our website or we may tell our business partners the number of customers in certain demographic groups who visited our site. This does not involve the disclosure of any personal information which can identify any particular visitor in any way.


Allen Hoole’s website may employ the use of “Cookies”. These are small pieces of information that are stored by your browser on your computer’s hard drive and which track and report back information about you to us. Most browsers automatically accept Cookies, but you can usually change your browser to prevent that if you wish.

Updating, Maintenance and Accuracy of your Information

Allen Hoole does it’s best to ensure that all information held relating to you is kept up-to-date, accurate and complete.
In this regard, we also rely on you to notify us if your information requires updating or deleting. We will respond to requests from you to so update or delete your information in an efficient and timely manner.

Links to other Websites

Our site may contain various links to other websites that are operated and/or owned by third parties. We do not have control over such third party websites and cannot accept responsibility should you decide to enter them.

If you have any questions or comments about our Terms of Use or Privacy Policy, please contact the Practice Manager.

Contact our Office Managers

Jan Hordern:  jhordern@allenhoole.co.uk (Bristol and Keynsham Offices) tel: 0117 9420901

Kim Edge: kedge@allenhoole.co.uk (Cheltenham Office)  tel: 01242 522201